Beware of bank charges

[Guest Emu]

Just to let you know that we got charged 70$ because 2 Direct Debit bounced back.

Then we were charged by the service provider another 10$ each, so total loss of 90$!

I just couldn't believe it, felt like crying! When you don't have money 90$ is a lot.

 

We were charged because it bounced back but the bank didn't honour the payment and we still have to pay them a fee. Very weird I think.

We spoke to Commonwealth and they said as courtesy they would refund 35$, but so far nothing!

 

Plus a few weeks ago I don't know if you guys notice you couldn't view your statement online, all the information disapeared. We mentioned that to them that because of it we were confused about how much money was left in our account, but they said that it happened a few days before, so it was our fault. Apparently it happens quite a lot here with different banks.

 

see details below:

http://www.thewest.com.au/default.aspx?MenuID=159&ContentID=151892

 

http://www.theaustralian.news.com.au/story/0,25197,25720851-2702,00.html

[Guest allie]

oh no poor you! bank charges are a joke but they do seem to get away with it all the time. at least you got some money back tho.

[Guest katsmajic]

Bank charges here are nothing compared to the rip off merchants that call themselves banks in the uk...

When the banks do updating you cannot access your account online, bummer but it doesnt last for long, over night usually.

 

Bank charges are crap wherever you are, at least the bank have offered some of it back - just remind them about it.